Endpoint Security Products

Trend Micro Endpoint Security solutions secure endpoints from external and network-bound threats. Tailored to meet every type of endpoint security need, these solutions promote user and system productivity, and minimize the costs of interruptions to end users and businesses. This area of the TrendEdge Solutions Web site contains information on extending these products with the latest technologies and leading industry initiatives.

Data Loss Prevention

Best Practices for Deploying and Using a Data Loss Prevention Solution (PDF)

by Andy Lux
This document provides generic industry best practices on how to deploy and use a DLP solution in an enterprise environment. Where applicable, it presents Trend Micro Data Loss Prevention 5.x as a means to achieve these ends.

DLP Data Discovery and Classification in 5 Steps (PDF)

by Michael Stone
This document describes how to perform data discovery and classify data for use by a Data Loss Prevention (DLP) solution.

Extending the LVM Partition in Trend Micro Data Loss Prevention 5.2 Virtual Appliances (PDF)

by Andy Lux
This document describes how to increase the amount of disk space available to Trend Micro Data Loss Prevention Management Server 5.2 by extending the LVM partition.

Working with Data Owners: A Guide for Data Security Professionals (PDF)

by Michael Stone
This document contains a series of questions that information security professionals can pose to data owners implementing a DLP solution. These questions can help the professional gain an understanding of the data owner's critical data and business needs, and serve as the first step towards developing policies for the DLP solution.
Endpoint Security Platform

Configuring Trend Micro Endpoint Security Platform for Use with a Proxy Server (PDF)

by Gary Hammond
This document explains how to configure the ESP BESGather service to work with proxy servers. Additionally, it explains how to configure a proxy for the Trend Micro Core Protection and Web Protection modules on Client machines via the ESP Console.

Embedding Trend Micro Endpoint Security Platform and Core Protection Module in a Common Build (Windows) (PDF)

by Gary Hammond
This document describes how to embed Trend Micro Endpoint Security Platform (ESP) or ESP and Trend Micro Core Protection Module for Endpoint Security Platform (CPM) in a common disk image for client replication purposes.

Endpoint Security Platform Proof of Concept Guide: Core Protection and Web Protection Modules (PDF)

by Mike Canavan
This document contains instructions for deploying the Trend Micro Core Protection and Web Protection Modules (CPM and WPM, respectively) in a Trend Micro Endpoint Security Platform (ESP) 7.2 environment.

How to Pre-define a Relay During Trend Micro Endpoint Security Platform Agent Installation (PDF)

by Gary Hammond
This document describes how to setup an ESP server to pre-define an ESP relay for one or more clients.

Maintaining Control of Offline Systems by Implementing an ESP Relay in the DMZ (PDF)

by Mike Canavan
This document describes how to manage the security of systems off the corporate network by setting up an ESP relay in the DMZ.

Modifying Trend Micro Endpoint Security Platform 7.2 to Work with a Configuration Lockdown Utility (PDF)

by Josh Hogle
This document describes how to modify Trend Micro Endpoint Security Platform to work with Faronics Deep Freeze and Microsoft Windows SteadyState by deploying a BES Client Persistent Cache Service.

The files needed to implement this service are also available in the companion .zip file.

Modifying Trend Micro Endpoint Security Platform 7.2 to Work with a Configuration Lockdown Utility Content (Scripts)

by Josh Hogle
This .zip file contains a copy of the ESP content needed to implement the BES Client Persistent Cache Service.

For help implementing this service, please see the companion .PDF file.

Moving Endpoint Security Platform Clients to a New Management Server (PDF)

by Gary Hammond, Steven Spadaccini
This document describes how to move ESP clients from one management server to another.

Moving the Endpoint Security Platform Database to a New Server (PDF)

by Gary Hammond
This document provides the steps necessary to migrate a Trend Micro Endpoint Security Platform Microsoft SQL Server database from existing hardware onto a new computer.

Remotely Removing Orphaned Trend Micro Endpoint Security Platform 8.1 Agent Installations (PDF)

by Joel Rieger
This document provides a method of remotely removing the Trend Micro Endpoint Security Platform 8.1 (ESP) Agent from an endpoint that has become orphaned from its server.

Trend Micro Endpoint Security Platform—Configuring Automatic Updates in Core Protection Module 1.5 (PDF)

by Josh Hogle
This document describes how to configure Trend Micro Core Protection Module (CPM) and CPM-protected endpoints to download pattern file updates from a Trend Micro ActiveUpdate server and apply them automatically.

Trend Micro Endpoint Security Platform—Filtering and Reporting Clients by Applied Policy Name (PDF)

by Jason Pappalexis
Currently, ESP customers cannot directly use the IBM Relevancy language to determine of the name of each policy applied to an endpoint running the Trend Micro Core Protection Module. This document offers an workaround method of using Relevancy to identify and classify these policies by name. The document also includes an example that walks customers how to implement this custom relevancy step-by-step and provides sample code that customers can adapt for their own use.

Trend Micro Endpoint Security Platform—Using SQL Queries in ESP Tasks (PDF)

by Jason Pappalexis
This document identifies the steps to retrieve endpoint or environmental data directly from an SQL-capable database so that they can use the information in Trend Micro™ Endpoint Security Platform (ESP).
OfficeScan

A Field Guide to Updating Trend Micro OfficeScan 10.x (PDF)

by Greg Stamper
This document describes how to setup OfficeScan 10.0 and 10.5 remote updates for mobile users.

Configuring Trend Micro OfficeScan 10.5 to use Apache HTTP Server as an Alternate Web Console Server (PDF)

by YingYu Hsieh, Jason Pappalexis, Steven Spadaccini
This document describes how to configure the Apache HTTP Server to act as an alternate web console server for Trend Micro OfficeScan 10.5. 

Configuring Trend Micro OfficeScan Client/Server Edition 8.0 for Use with Microsoft Clustering Services (PDF)

by Josh Hogle
This document shows you how to install Trend Micro™ OfficeScan™ Client/Server Edition 8.0 (OfficeScan) and use Microsoft Clustering Services (MSCS) to provide high availability for your OfficeScan server(s). Specifically, this document shows you how to configure a two-node active/passive cluster using shared storage via a SAN or iSCSI network.

How to Perform an Intrusion Defense Firewall Recommendation Scan in an Environment with Multiple OfficeScan Servers (PDF)

by Michiel van den Bos
This document describes how to setup a central server to facilitate the virtual patching functionality available in the Trend Micro Intrusion Defense Firewall 1.2 for OfficeScan environments. 

Implementing Automatic Domain Assignment in Trend Micro OfficeScan 10 (PDF)

by Mike Canavan, Paul Hsu, Yingyu Hsieh
This document describes how to implement automatic domain assignment in Trend Micro OfficeScan 10.

Implementing Automatic Domain Assignment in Trend Micro OfficeScan 10 (Scripts)

by Mike Canavan, Paul Hsu, Yingyu Hsieh
This file contains a copy of the CONFIG.INI file and Visual Basic scripts needed to implement automatic domain assignment in Trend Micro OfficeScan 10. The companion PDF contains the directions for creating these files.

Implementing Automated System Health Monitoring in Trend Micro OfficeScan 10.5 (PDF)

by Josh Hogle, Paul Hsu, YingYu Hsieh, Michael Su
This document shows you how to effectively and automatically monitor the overall system health of your OfficeScan 10.5 server. Specifically, this document helps you verify that your server is working properly by helping you set up automatic:

• Disk space monitoring
• System health checks
• Database backups 
• Pattern file updates 

Implementing Domain-based Notification in Trend Micro OfficeScan 10.5 (PDF)

by Chris Pratico
This document describes how to setup email notification of policy and malware violations by administrative role and OfficeScan domain. 

Implementing Microsoft File Exclusions in Trend Micro OfficeScan 10 (PDF)

by Mike Canavan, Steven Spadaccini
This document identifies the files and folders OfficeScan 10 customers must exclude from malware scanning to prevent Microsoft Windows operating system and application problems, and to enhance performance.

Moving the Trend Micro OfficeScan Intrusion Defense Firewall 1.5 Database from Microsoft SQL Server Express to Microsoft SQL Server (PDF)

by Joel Rieger
This document supplements the standard documentation for the Trend Micro OfficeScan Intrusion Defense Firewall (IDF) Plug-in. It describes how to port an existing OfficeScan IDF SQL Server Express database to Microsoft SQL Server.

Optimizing the Performance of the Trend Micro OfficeScan 10.6 Virtual Desktop Infrastructure (PDF)

by Chris Pratico
This document describes methods of protecting Trend Micro OfficeScan 10.6 client virtual machines that you manage through the optional OfficeScan 10.6 Virtual Desktop Infrastructure (VDI) plug-in. 

Pre-configuring a Domain Value for Trend Micro OfficeScan 10.5 via an MSI Client Package (PDF)

by Ryan Delany, YingYu Hsieh, Paul Hsu
This document helps Trend Micro customers save time and money by automatically organizing OfficeScan clients into their correct domains during deployment for easier management.

Remotely Connecting Orphaned OfficeScan 10.5 Clients to a New Management Server (PDF)

by Joel Rieger
This document provides a method of remotely reconnecting an endpoint that has become orphaned from its Trend Micro OfficeScan server.

Trend Micro OfficeScan 10 Manual Update Process (PDF)

by Paul Hsu
This document describes various techniques customers can use to update OfficeScan 10 scan engines, pattern files, and other components without an Internet connection.

Trend Micro OfficeScan 10.5 Reporting Objects: A Reference Guide (PDF)

by YingYu Hsieh, Paul Hsu
This document helps Trend Micro customers using software management tools to monitor Trend Micro OfficeScan 10.5 (OfficeScan) clients by mapping the purpose and location of important OfficeScan server components.

Trend Micro OfficeScan 10 Reporting Objects: A Reference Guide (PDF)

by Mike Canavan, Paul Hsu, Yingyu Hsieh
This document identifies the Trend Micro OfficeScan 10 reporting components that should be included in any third-party management system.

Using Microsoft Active Directory to Prepare Windows Clients for OfficeScan 8.0 Deployment (PDF)

by Jagala "Gee" Brown
This document describes how to leverage Microsoft™ Active Directory™ to prepare a computer running Microsoft™ Windows Vista™ for Trend Micro™ OfficeScan™ Client/Server Edition 8.0 (OSCE) client deployment.

Using Trend Micro Control Manager 5.x to Update Trend Micro OfficeScan 10.x in an Isolated Environment (PDF)

by John Linzy
This document describes how to use Trend Micro Control Manager 5.0 or 5.5 to update Trend Micro OfficeScan 10 or 10.5 pattern and scan engine files on systems that exist in a network without an external Internet connection.

Security for Mac

Using a Login Script to Deploy Trend Micro Security for Mac 1.5 Service Pack 1 (.zip)

by James O'Donnell
This file contains both a PDF document with step-by-step instructions and a sample script that customers can use to deploy Trend Micro Security for Mac 1.5 with Service Pack 1 to Apple Macintosh endpoints when the endpoints login to the host network.

Trend Micro Security for Mac 1.5 Installation Audits using Apple Remote Desktop (PDF)

by James O'Donnell
This document describes how to use a third-party tool (Apple Remote Desktop) to detect if you have installed Trend Micro Security 1.5 for Mac (TMSM) on Apple Macintosh endpoints.